Emma Flaxman Emma Flaxman

The hardest part of branding isn’t creativity. It’s decision-making

This is because decisions are uncomfortable

They involve trade-offs, involve disagreement, and they involve someone in the room having to say, “we’re not doing that.”

That’s where things slow down. So instead, businesses default to safer language. Broader positioning. Slightly diluted messaging that keeps everyone happy… and no one particularly interested.

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